Industry leaders admire Emdeon’s compelling business intelligence innovations
Business Objects, an SAP company and the world’s leader in Business Intelligence software, recently honored Emdeon with its competitive Business Intelligence Excellence Award for 2008, recognizing both Emdeon’s IT department and infrastructure as innovative through its use of successful business intelligence strategies in creating Emdeon Vision. This coveted award acknowledges Emdeon’s enhanced database infrastructure as well as its use of BusinessObjects XI, Business Objects’ intelligence platform, to increase productivity by significant proportions.
The Challenge
Emdeon, the leading processor of healthcare transactions in the United States, issues up to 800,000 text-based reports per day to healthcare providers and payers. According to Gene Boerger, Vice President of Advanced Business Reporting, “If a claim is sent electronically, we send text-based reports back to the healthcare providers to track the claims into Emdeon, out to the insurance company, and back to the provider. Our experience is that these reports are very difficult for the providers to handle.”
The Solution
“With Crystal Reports as a key component, we’ve developed an electronic solution that allows us to distribute information much more quickly and efficiently….providers can immediately view the status of any electronic claim in the process,” describes Boerger. According to Business Objects, customer feedback credits Emdeon’s innovative solution for the “successful transition from paper-based reporting to a more efficient and cost-effective Web-based delivery.”
Emdeon Customers Agree
MedePresence CEO Dave Dugan concurs: “Emdeon Vision will definitely drive down errors, while accelerating and automating support for us as your channel partner. Keep up the awesome work!” According to Boerger, “Our business is about making sure that electronic healthcare transactions are delivered quickly and accurately, and that the responses are returned in a timely manner to the customers who need them.”
Simplifying the Business of Healthcare
“Using BusinessObjects, we’re able to deliver the data multiple ways to multiple customers with multiple security models – quickly and effectively. This enables us to focus on the organization of the information itself, which is a much smarter use of our resources,” explains Boerger of this innovative solution. “Whether it’s medical claims, dental claims, electronic remittances, real-time insurance eligibility requests, or Health Insurance Portability and Accountability Act (HIPAA)-based transaction sets, Emdeon Vision makes life easier for payers and providers alike,” writes Business Objects.
To learn more about Emdeon’s Business Intelligence Excellence Award and how Emdeon can simplify your healthcare business, call us today at 877.EMDEON.6 (877.363.3666) or visit us online at www.emdeon.com.
