Emdeon Office Enhancements Launched in 2008
Credit card processing—We now have the ability to accept credit card transactions in Emdeon Office. After a 2-3 day enrollment process, users will be able to hand-key credit/debit card numbers for payment amounts up front. We are working on a card swipe functionality to pre-populate the card number coming in Q1.
Online provider enrollment forms—new feature allows the provider to enroll themselves electronically with the payer through an online form. This does away with the previous method of printing the document, completing then faxing. Now the user simply fills in the required fields and submits the request to the payer electronically.
BCBSMA claim upload adjustments—This feature allows a user to attach a file (max 11MB) to the claim adjustment email from BCBSMA.
Contract administration/user management enhancements—We've added more capabilities to the contract administrator to across the locations underneath their contract. New capabilities include: edit/create new locations, user search and edit primary contact, edit user information, lock/unlock, activate/deactivate, unlock a locked user as well as control all reports the user receives…the user in turn will have the ability to select which Emdeon Office reports they choose to receive.
ERS—Mail system. We have made some updates to improve the usability of the system to handle more like an Outlook or email program should. Highlights include: cross folder searching, folder sharing and overall appearance improvements.
Emdeon Office Enhancements Expected for 2009
NPI in ICE—We are adding a new field in our claim entry screen to accept NPI. This is estimated to be available in Q1.
Patient Responsibility Estimator (PRE)—Combines eligibility and paid claims data to generate an estimated payment the patient is responsible for at the point of service.
VAR self enrollment for claims/RT—This will be an enrollment enhancement providing the ability for a customer using a sponsored payer portal to upgrade their Emdeon Office account to an all-payer version of office for real-time (will be able to access virtually instantaneously) and to upgrade to be able to submit claims. Claims will still require the normal customer mapping process to begin submitting.
Office style revamp—We are updating the Emdeon Office interface to a more updated look and feel.
Address report verification and credit score—This will be a credit transaction with a focus on bad debt. The transaction will verify and return the patient’s most current address for provider records, as well as a credit report for the provider to use in determining the patient’s ability to pay before service is rendered.Read More >>
2008 Product Enhancement & 2009 Outlook
