Look What is New in Emdeon Office Suite!


Free, Live Reporting & Analytics Training Webinars every Tuesday

Emdeon now offers free, live training webinars to help you become an expert in the Reporting & Analytics tool. Every week, one of our product gurus will host an informational webinar that will keep you up to date, whether you are new to Emdeon Office or just want to hear the latest updates. Get the knowledge you need to become an expert of your claim management through our free, live webinars!

Here’s what you can expect to learn in these weekly webinars:

• New features or services in Reporting & Analytics
• Multiple ways to search for claims
• How to print a Timely Filing letter
• How to print and export search results
• How to indentify rejected claims
• How to find payment information
• How to use the Dashboard to reduce claim rejections
• How to use the claim Quick Search feature to quickly find claims
• Much more…

Every Tuesday: 10:00am CT / 11:00am ET
Web access: www.emdeon.com/office-webinar
Audio access: 877.345.2580
Meeting number: 62791804

New Feature – Advanced Eligibility added to the Eligibility Tab
A new feature has been added that helps you avoid disruptions in your day from missing patient eligibility information. Advanced Eligibility, found in the Eligibility Tab, is a smarter, more sophisticated way to search for eligibility and benefit information, allowing you to enter all the data you have on-hand to execute multiple searches through a comprehensive, standardized search screen.

Advanced Eligibility automatically cascades through the additional data provided from one search option to the next until the patient is found or all search options are exhausted. To save you even more time, Advanced Eligibility does not clear patient demographic fields when you change payers, making it far easier to search for one patient’s demographics against multiple insurance plans.

While Advanced Eligibility offers more capabilities when searching, it functions differently from the standard eligibility transaction and offers less on-screen guidance, requiring a greater level of user experience. A Quick Reference Guide is available in the Online Training section under Customer Support if needed.

This new feature is added to your current package at no cost and will not affect how you are currently being billed.

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